Refund Policy
At AFitness, we value fairness, clarity, and respect for our clients and instructors. Please review the following policies before making a purchase:
Class Packs & Drop-Ins
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Non-refundable and non-transferable
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Valid for 1 month from purchase date
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Credits expire after 1 month and cannot be extended or refunded
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May only be used by the original purchaser
Class Cancellations
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Cancel at least 12 hours before class to keep your credit
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Late cancellations:
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Membership holders: $12 fee for Hotmat and $17 fee for Reformer, credit returned
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Class pack users: Credit is forfeited
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No-shows: Credit is forfeited and non-refundable
Memberships
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Non-refundable once billed
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Auto-renew monthly
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Must cancel at least 7 days before next billing date
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Missed classes do not roll over
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Memberships are non-transferable and may only be paused for medical reasons with documentation
Medical & Emergency Situations
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Contact us in writing with documentation
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We may offer a credit, pause, or extension on a case-by-case basis
Intro Offers & Promotions
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Final sale, non-refundable, non-transferable, and non-extendable
Workshops & Events
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Non-refundable
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Cancel 24+ hours in advance for a credit (valid for 30 days)
By booking or purchasing with AFitness, you agree to these policies. If you have any questions, please contact us directly.